This website security FAQ provides clear answers to the most common questions about protecting your website from hacking, malware, vulnerabilities, and data breaches. Learn how updates, firewalls, backups, SSL, and security best practices keep your site safe. Ideal for business owners who want reliable, easy-to-understand guidance on securing their WordPress website.
Q: Why is website security important?
A: A secure website protects your data, customer information, and online reputation and prevents downtime caused by hacking, malware, or phishing attacks.
Q: How do hackers usually attack websites?
A: Common methods include brute-force login attempts, outdated plugins, malware injections, SQL attacks, and infected files uploaded through forms.
Q: How do I know if my website has been hacked?
A: Warning signs include sudden redirects, slow loading, unknown admin users, spam pages, Google Search Console alerts, or your site being blacklisted. Contact us.
Q: What should I do immediately if my website is hacked?
A: Change all passwords, disable access, run a malware scan, restore a clean backup, contact your website support team to remove malicious files, and update WordPress and plugins.
Q: How often should I update my WordPress plugins and themes?
A: Updates should be done monthly or yearly. Outdated plugins are one of the biggest causes of website breaches.
Q: Does an SSL Certificate protect my website from hacking?
A: SSL encrypts data, but does not stop hacking. You still need strong passwords, updates, firewalls, and malware protection.
Q: What is a firewall, and why do I need it?
A: A website firewall blocks suspicious traffic, brute-force attacks, and bots, and prevents the most common vulnerabilities from being exploited. WordFence is one of the most popular WordPress security plugins, offering a powerful Web Application Firewall (WAF) that blocks malicious traffic.
Q: Can SEO be affected if my website is hacked?
A: Yes. Google may penalise, de-index, or mark your site as unsafe, causing immediate loss of traffic and rankings.
Q: How do security plugins help?
A: They detect malware, block malicious IPs, monitor file changes, limit login attempts, and strengthen overall website protection.
Q: Why do websites get malware even with hosting security?
A: Hosting security protects the server, but vulnerable plugins, weak passwords, and outdated themes make your website itself vulnerable.
Q: How often should backups be done?
A: For most B2B websites in Malaysia, we recommend backing up and updating at least twice a year. Backups ensure you can restore your site quickly if anything goes wrong.
Q: Can outdated PHP versions affect website security?
A: Yes. Older PHP versions have vulnerabilities that hackers target. Your site should always use the latest stable PHP version.
Q: Do small business websites get hacked, too?
A: Yes. Hackers often target small sites because they are easier to exploit due to weak security practices.
Q: How can I make my website more secure?
A: Use strong passwords, enable 2FA, update plugins, run a firewall, use trusted themes/plugins, and schedule regular scans.
Q: Why do attackers inject spam pages into websites?
A: They use your website to promote illegal products, boost their own backlinks, or redirect traffic to scam sites.
Q: How does Imunify360 protect my website?
A: Imunify360 automatically scans your website every week, detects threats, and removes malware instantly. This helps prevent infections before they can damage your data, SEO, or website performance.
Q: How does Cloudflare Turnstile Login improve security?
A: Cloudflare Turnstile blocks bots, fake users, and suspicious login attempts. It protects your admin login page from brute-force attacks without annoying captchas.
Q: What is 2FA email authentication, and why do I need it?
A: Two-factor authentication adds a second verification step during login. It prevents ex-staff, hackers, and unauthorised users from accessing your admin area even if they know your password.
Q: Can these protections prevent all types of hacking?
A: They significantly reduce risks, but no system is 100% hack-proof. With regular updates, firewalls, scanning, and login protection, your website becomes highly secure and hard to compromise.
Q: What if my website still gets infected?
A: If anything slips through, we will clean the infected files, restore from backup if needed, and tighten the security configuration to prevent recurrence. Learn more about our services.
